About Us

Direct Information Services has presence in the UAE, Oman, KSA and Sri Lanka markets. We pride on being a flexible organization and our local presence helps our clients feel comfortable when it comes to auditing our setup or meeting our team. Since we are local, security of data is never an issue as it does not have to leave the country. Over the years Direct Information Systems has garnered extensive experience across verticals to deliver value through acquisition, retention, usage and advocacy. We offer a comprehensive service including loyalty program strategy, analytics, call center help desk, SMS and email engines and fulfillment. Our successful loyalty management campaigns have benefited some of the biggest corporate in the region. Our loyalty programs are backed by a core team with extensive experience and an infrastructure dedicated to support every aspect of programs.

We serve Govt. Agencies / National Banks/ Hospitals, MNC's, and many other verticals.

Why Direct Information Services?

Loyalty Services

The most effective use of a loyalty program is in an industry where there is tremendous competition and customer retention and growth are highly important. We can help create a very effective loyalty program to drive revenue and create loyalty to the brand using customer behavioral analytics & RFM, customer engagement through targeted promotions anniversary offers, tier-based rewards, and non-competing partnerships.

We Think & Deliver

Our loyalty programs are backed by a core team with extensive experience and an infrastructure dedicated to support every aspect of programs. In-house call center with over 100 help stations Online and offline fulfillment / mail room / broadcast services Campaign management and business intelligence tools for customer profiling Data warehousing and data analysis services for data management and insight

Governance, Risk & Compliance(GRC)

Our tie-ups with market leaders in Governance, Risk and Compliance (GRC) solutions help us to cater to all your audit, risk and compliance requirements. We can offer through our partnerships 20 Core Apps under the GRC domain which includes, ERM, Internal Audit Management solution, Compliance Management, IT GRC, BCM, Third Party Management etc.

Outsourcing Services

We are a professional agency providing a complete suite of flexible IT and HR outsourcing solutions to meet the custom tailor need of companies. We understand the fast track changes and businesses must adapt to these changes in order to be ahead. With that in mind, we have a range of flexible and scalable solutions that are designed to help businesses maximize their resources and minimize their expenditure for a profitable return on investment.

Digital Marketing

We carefully curates and executes the best digital marketing services for its client’s companies. We help build a brand that transforms the outlook of your business. Our team renders the Martech services by using the advanced tools to design the marketing campaign for each company. Our digital marketing services also include SEO, SEM, SMM, Mobile In-app advertising, website development, etc. to drive maximum ROI.

Industries We Cater To
    Government
    Banking
    Hospitality
    Automotive
    Telecom
    Insurance

WE LOVE TAKING ON CHALLENGES!

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Contact Us

Office Number 402,403,404,405, Al Khaleej Center, Al Mankhool Road, Bur Dubai, P.O.Box 502082, Dubai, UAE.

Connect with us :

info@directinfoservices.com | +971-42743000

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